Passwords are no longer enough to protect accounts with sensitive information. Now most popular websites and apps provide two-factor authentication to help you protect your account. For some financial-related accounts, the suggestion here is to protect them through physical security key. But first, you need to access the account through the official link.
Cardholder Portal – ebtEDGE
Select the Trouble signing in link on the Login page. Select the ‘I forgot my password’ option. Enter the User ID to reset the password and click Proceed. Enter the answers to all three challenge questions and click Proceed. An email like the sample shown below will be sent to the email address used to register the User ID.
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Cardholder Portal – ebtedge.com